At Neobank Capital (“we”, “our”, or “us”), we are committed to maintaining the highest standards of security, compliance, and transparency in handling personal data.
In accordance with international data protection laws, including Article 10 of the EU General Data Protection Regulation (GDPR), this Criminal Data Processing Policy explains when and how we may process information relating to criminal convictions, offences, or related security checks.
This policy applies to all users, clients, employees, contractors, and partners interacting with our fintech platform, PRS ONE Connect, and associated services.
This policy covers the processing of data that reveals or relates to:
We only process such data when it is strictly necessary, lawful, and proportionate for the purposes described in this policy.
Under GDPR and other international privacy frameworks, criminal offence data may be processed only under specific conditions.
Neobank Capital processes this category of data based on the following legal grounds:
Depending on the purpose and applicable laws, we may process:
We do not collect this information directly from law enforcement agencies unless required by law or authorized by a competent authority.
Neobank Capital may receive criminal data through:
All third-party data processors are contractually bound by Data Processing Agreements (DPAs) that ensure compliance with GDPR and equivalent data protection laws.
We process criminal data solely for compliance and security purposes, including:
We do not use criminal data for marketing, profiling, or unrelated commercial purposes.
We collect and retain only the minimum necessary data for the specific purpose for which it was obtained.
Retention periods are determined by:
Once no longer required, criminal data is securely deleted, anonymized, or archived in compliance with applicable retention laws.
Criminal offence data may be shared with:
All sharing is performed in a secure, encrypted manner and only when lawful grounds exist.
We implement advanced technical and organizational measures to safeguard sensitive criminal data, including:
Access to criminal data is limited to authorized personnel with appropriate training and confidentiality obligations.
Individuals have the right to:
Requests can be submitted to our Global Data Protection Officer (DPO) at privacy@neobank.capital.
We may verify your identity before processing your request and comply in accordance with legal timelines.
As a global fintech company, we may transfer criminal data to jurisdictions outside your country of residence.
Where such transfers occur, we use EU Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure adequate protection consistent with GDPR and other privacy laws.
Our Data Protection Officer (DPO) and Chief Compliance Officer (CCO) jointly oversee compliance with this policy.
We perform:
Any breach or unauthorized disclosure involving criminal data is handled under our Incident Response and Breach Notification Procedures.
We may update this Criminal Data Processing Policy periodically to reflect changes in our legal obligations or business practices.
Updates will be published on our website with a revised “Effective Date.”
Global Data Protection Officer
Neobank Capital / PRS ONE Capital Trust KB
Email: privacy@neobank.capital
Website: https://legal.neobank.capital